Below you will find answers to some frequently asked questions.
Bookings
Six weeks notice is required for large groups. To make a booking please book online.
Time
Walks are available between 9am – 3.30pm. We recommend allowing 1.5 hours for the walk, minimum walk time is 1 hour.
Cost
$3.50 / person (community groups) or $5.50 / person (all other groups). Please note a minimum charge of $25 applies. This fee includes entry to the Rainforest Discovery Centre. An invoice will be emailed to your group following your visit. Alternatively you can use our eftpos facilities to pay on the day. Please advise staff prior to your visit if you intend to pay on the day.
Group size
To ensure a positive walk experience, minimise impact on the reserve and comply with COVID-safe guidelines a maximum of 10 people are permitted per guide. A maximum of five groups are permitted on the track at one time. Larger groups will need to schedule two walk times or split the group over a couple of days.
Rainforest Discovery Centre
The Centre provides a range of interactive and educational displays to suit all ages. A gold coin donation is requested on entry. A booked guided walk includes entry to the Discovery Centre. To ensure a positive experience for all visitors, large groups are requested to stagger their visit to the Discovery Centre.
Facilities
Toilets, picnic tables and BBQs are available near the picnic grounds.
Accessibility and safety
Please note the reserve is a natural area. While relatively flat, the walk requires a reasonable level of fitness and is not classified as wheelchair accessible. Alternative walks such as the Butterfly Walk and Glider Gallery Boardwalk are available. Visitors are advised to wear closed-toe shoes and protective clothing. Groups are required to advise staff on booking of any relevant medical or accessibility information. A risk assessment[684KB] for the guided walk program is available.
For more information please email [email protected].
Protecting our forest
You will come across plenty of the animals in the reserve. Help care for our wildlife by giving them space and not feeding them. Human food can make them sick and too much attention can stress them. Find out more about how can you help protect our forest.